IFH Training

Reservation Sales Training

The IFH reservation sales training course aimed at staff new to reservations, front office staff, event managers and conference & banqueting teams.
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Quality in Professional Reservation Sales

The key steps to professionally taking room reservations and effective communication skills.

- A one-day IFH® skills seminar
- Also available as a two day seminar in conjunction with “Professional up-selling in Room Reservations”

This training is especially designed for persons who are new to Reservations and Front Office and require development and understanding in the essential steps of professionally taking a room reservation.

Professional up-selling in Room Reservations

Maximising both revenues and occupancy by effectively selling higher category rooms using the "Alternative Selling" technique

- A one-day IFH® skills seminar
- Also available as a two day seminar in conjunction with “Quality in Professional Reservation Sales”

This training is for employees from Reservations or Front Office who have a solid background in reservation sales. The techniques used during the training are based on a hotel selling rooms via categories. Participants are made aware of all quality factors within a reservation call that are key to ensuring a professional call flow.

Successful Conference and Banqueting Sales

Increased revenues through professional Meetings Incentives, Conference & Events (MICE) sales and the application of profit-oriented selling techniques.

- two-day IFH® Specialist Training seminar
- This training is for Meeting and Event Managers, their assistants and members of the Conference and Banqueting Sales team.

For more information on IFH Training please call 020 7520 5492, email info@ifh-worldwide.co.uk or send us an enquiry.