IFH Training

Reservation Sales Training

Quality in Professional Reservation Sales

The key steps to professionally taking room reservations and effective communication skills.

A one-day IFH® skills seminar
Also available as a two day seminar in conjunction with “Professional up-selling in Room Reservations”

This training is especially designed for persons who are new to Reservations and Front Office and require development and understanding in the essential steps of professionally taking a room reservation.

- Enquire about this seminar
- Download Seminar Synopsis (PDF)
- View Seminar Schedule (PDF)
- Register for this Seminar

Professional up-selling in Room Reservations

Maximising both revenues and occupancy by effectively selling higher category rooms using the "Alternative Selling" technique

A one-day IFH® skills seminar
Also available as a two day seminar in conjunction with “Quality in Professional Reservation Sales”

This training is for employees from Reservations or Front Office who have a solid background in reservation sales. The techniques used during the training are based on a hotel selling rooms via categories. Participants are made aware of all quality factors within a reservation call that are key to ensuring a professional call flow.

- Enquire about this seminar
- Download Seminar Synopsis (PDF)
- View Seminar Schedule (PDF)
- Register for this Seminar

Successful Conference and Banqueting Sales

Increased revenues through professional Meetings Incentives, Conference & Events (MICE) sales and the application of profit-oriented selling techniques.

A two-day IFH® Specialist Training seminar
This training is for Meeting and Event Managers, their assistants and members of the Conference and Banqueting Sales team.

- Enquire about this seminar
- Download Seminar Synopsis (PDF)
- View Seminar Schedule (PDF)
- Register for this Seminar

For more information on IFH Training please call 07799 767 326, email info@ifh-worldwide.co.uk or send us an enquiry.