IFH® Essentials
Turning a complaint into an opportunity and dealing with "difficult" customer situations.
- A one-day IFH® skills seminar
- This training is for all employees with customer contact
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- Request more information
Business Etiquette
Making the best impression with your customers and guests
- A one-day IFH® skills seminar
- This training is designed for individuals employed in the hospital-ity/service industry who come into frequent contact with the cus tomer/guest and are responsible for obtaining, and closing face to face business transactions.
- View Seminar Details
- Request more information
Dress to Impress
Carrying your uniform or business with pride and corporate style.
- A one-day IFH® skills seminar
- This training is suitable for all levels of front line staff that are in direct contact with the customer and act as ambassadors of the organization.
- Request more information
Fit on the Telephone
Applying positive communication techniques when using the telephone.
- A one-day IFH® basic seminar
- This training is for all employees who have customer-contact over the telephone and are new to the service industry
- Request more information
Fit for Customer Service
Easy and effective ways to positively influence your day to day con-tact with customers.
- A one-day IFH® basic seminar
- This training is for all employees who have direct customer contact. and are new to the service industry
- View Seminar Details
- Request more information
For more information on IFH Training please call 020 7520 5492, email info@ifh-worldwide.co.uk or send us an enquiry.
