Sales Coaching
Through utilising IFH® targeted Coaching solutions, you will be able to train and develop your team on both the theoretical as well as the practical implementation of professional, measurable sales and follow up activities.
Your team is coached on-job in a variety of key sales areas including sales office organisation, through to actual customer appointments. The targets, duration and scope of your customised coaching is agreed with you in advance in a pre coaching conference call.
The goal of this professional sales solution is to give your sales team the skills, knowhow and security to ensure that your hotels sales activities are professional as well as customer focused, with a goal to optimising your hotels revenue potential.
The following areas are covered during our coaching programmes:
- Defining what Sales Targets are
- Setting Sales and Marketing Activity Plans
- Making sales measurable
- Managing a Sales Office
- Sales Office administration - What is needed
- The sales support "Tool Box"
– Presentation Folders
– Customer Benefit catalogue
– Customer Objection catalogue
– Packages/Rates and Promotion Overviews
– Effective Letter and proposal writing
- Contracting
– Competition analyses - Setting Sales Customer Target Groups
- Customer Profiles and maintaining an effective address database
For more information on IFH Coaching please call 07799 767 326, email info@ifh-worldwide.co.uk or send us an enquiry.
Why choose IFH?
A recognised standard for skills development in the hospitality industry...
2008/9 Seminars
