Hotel Mystery Shopping
Our highly comprehensive quality check covers over 1200 criteria, and reflect the appropriate standards expected at each quality or star rating.
The IFH Mystery Check Mystery provides an instant view of sales and service delivery with easy to understand online reporting, and quickly identifies areas for strategic and tactical improvements
- Provides an insight into the operational performance of a property
- Offers an opportunity to enhance skills and identify further training needs
- Provides an opportunity to validate performance alongside competitors and to qualify consumer opinion through on line travel sites
Reports of the Mystery check are available on line, to view a sample report click here
For more information on IFH Mystery Shopper services please call 07799 767 326, email info@ifh-worldwide.co.uk or send us an enquiry.
Why choose IFH?
A recognised standard for skills development in the hospitality industry...
