Meetings & Events
Selling your meetings and events space effectively provides significant incremental revenues to the hotel.
Gathering the right information bout a potential client, understanding the compelling sales features of the hotel, handling objections and completing the sale represent a complex array of sales techniques you expect from your sales agents.
The IFH Performance Benchmarking program for Meetings and Events sales agents ensures that your team;
• Understands and can work with the complexities of meetings sales,
• Is aware of the revenue impact on the property – both incremental and displaced, and
• Provides your clients with the most efficient and courteous service
For more information on IFH Mystery Shopper services please call 07799 767 326, email info@ifh-worldwide.co.uk or send us an enquiry.
Why choose IFH?
A recognised standard for skills development in the hospitality industry...
