News & Resources
IFH How To Guides
How To: Generate more revenues in Hospitality
How To: Make a Reservation
How To: Manage Time
How To: Manage Customer Confrontation
How To: Excel in Service Delivery
How To: Mind your manners and not cause an international incident
How To: Say no without losing a customer
How To: Make room for higher paying customers
IFH PARTNERS WITH REVENUE BY DESIGN TO LAUNCH IFH UK
IFH UK launches today following a partnership between IFH, the market leader in Hospitality Management Training and Development, based in Germany, and Revenue by Design, who specialise in Revenue Management coaching for the UK hotel industry.
Global Statistics – the key to a hotelier’s success?
There’s the old saying ‘lies, damned lies and statistics’ implying any statement, figure, equation or percentage can ultimately be presented in any given way to prove almost any point.
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