Introduction & Fundamentals of Revenue Management – a two-day Workshop

Make the most of market conditions and get your whole team optimising revenues!

June 3rd & 4th Central London – Book Now!

Participants will learn the fundamentals of Yield and Revenue Management. They will learn how to practically apply these fundamentals immediately back at work. Throughout the two days we cover the tools used in Revenue Management and practice using them through group sessions, and team scenarios. Participants will understand how to define a daily selling strategy and how to operate a daily budget. The principles of using professional forecasting methods and defining a daily business mix will also be introduced.

For Reservations Managers, newly-appointed Revenue Managers and team members with a revenue responsibility that need to know more about the skills and tools involved

 

/ What other people say about this course:
“All the tools for analysis and a chance to use them to show they work”
Regents Park Hotel
“Very lively and interactive –and the course was pitched at exactly the right level”
Apex Hotels

 

To find out more or sign up visit www.ifh-worldwide.co.uk

 

/ Additional Dates for this Workshop:
September 9th & 10th Central London
November 13th & 14th Central London
Fees: £595 per person per two day workshop

Note prices are ex VAT and include course material, lunch and all refreshments.
For more information see www.ifh-worldwide.co.uk

 
IFH Seminars 2008:
 

For more information see www.ifh-worldwide.co.uk, or call 07799 767 326

JUNE

Quality in Professional Reservation Sales & Upselling 18th & 19th
JULY  
Effective Complaint Handling 1st
The Polite Regret – how to deal with a full house 2nd
Negotiation Skills & Account Management – Advanced Hotel Sales Skills 3rd & 4th
Effective Yield & Revenue Management Strategies – Advanced RM 10th & 11th
SEPTEMBER  
It’s time for Time Management 11th
Effective complaint Handling 16th
Quality in Professional Reservation Sales & Upselling 17th & 18th
OCTOBER  
Effective Yield and Revenue Management strategies- – Advanced RM 1st & 2nd
Negotiation Skills & Account Management – Advanced Hotel Sales Skills 8th & 9th
Effective Complaint Handling 14th
Successful Conference and Banqueting Sales 28th & 29th
NOVEMBER  
Fit for the Telephone – Basic Reservation skills 4th
Fit for the Customer – Basic Front office skills 5th
Setting up Appointments & Qualifying customers – Effective Telesales 11th & 12th
Quality in Professional Reservation Sales & Upselling 11th & 12th
DECEMBER  
The Polite Regret 2nd
Negotiation Skills & Account Management – Advanced Hotel Sales Skills 9th & 10th
Effective Yield & RM Strategies 10th & 11th
 
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/ Terms & Conditions:
All workshops must be booked and paid for prior to the event
Cancellations – 30 days out or more – full refund
Cancellations - 16 - 29 days; 50% refund
Cancellations under 16 days - substitutions or date change only, no refund
Date changes – allowed at any time for an admin fee of £25
Delegate substitutions – allowed at anytime

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